Symptoms of Windows Update Error 0x80070002
After you have downloaded an update from Windows Update, you may receive a 0x80070002 error in the Windows Update window, and a red X may appear next to the error message. This is usually caused because some of the crucial Windows Update files are missing or corrupt.
How to fix update error 0x80070002
Method 1: Run the Microsoft Fix It tool for the automatic fix.
- Download and run the Fix It tool from this link http://go.microsoft.com/?linkid=9665683. And follow the onscreen prompts.
- The tool has two modes, default and aggressive, try the default mode first, and if it doesn't work, try the aggressive mode. Don't forget to restart your computer before trying to run Windows Updates again.
Method 2: Fix the issue manually.
What you have to do is to remove the Windows Update SoftwareDistribution folder, and then rerun Windows Update.
- Click the Start Orb, then in the search box, type in services.msc, and click OK.
- When the services window opens, find the line that says Automatic Updates, then right-click it and choose Stop.
- Click the Start Orb->All Programs->Accessories, then open Command Prompt.
- Type in the command cd %windir% and press ENTER.
- Type in the command ren SoftwareDistribution SDTemp and press ENTER.
- Close the command prompt window.
- Run Windows Update again and the error should be resolved.