Thursday, May 30, 2013

Fix Windows Update Error 0x80070002 + SCCM




Symptoms of Windows Update Error 0x80070002


After you have downloaded an update from Windows Update, you may receive a 0x80070002 error in the Windows Update window, and a red X may appear next to the error message. This is usually caused because some of the crucial Windows Update files are missing or corrupt.


How to fix update error 0x80070002


As is generally the case with Windows Update errors, there are usually two main methods to fix it. There is the automated method, and there is the manual method which can be time consuming and quite technical.


Method 1: Run the Microsoft Fix It tool for the automatic fix.


  • Download and run the Fix It tool from this link http://go.microsoft.com/?linkid=9665683. And follow the onscreen prompts.
  • The tool has two modes, default and aggressive, try the default mode first, and if it doesn't work, try the aggressive mode. Don't forget to restart your computer before trying to run Windows Updates again.

Method 2: Fix the issue manually.


What you have to do is to remove the Windows Update SoftwareDistribution folder, and then rerun Windows Update.


  • Click the Start Orb, then in the search box, type in services.msc, and click OK.
  • When the services window opens, find the line that says Automatic Updates, then right-click it and choose Stop.
  • Click the Start Orb->All Programs->Accessories, then open Command Prompt.
  • Type in the command  cd %windir% and press ENTER.
  • Type in the command  ren SoftwareDistribution SDTemp and press ENTER.
  • Close the command prompt window.
  • Run Windows Update again and the error should be resolved.